Refund & Exchange Policy

At SICB shop, every product is made with care and intention. As a small batch brand specializing in 3D printed creations, we do not offer returns or refunds. Once an order is placed, it is considered as final sale.

Exchange Policy (Valid for 7 Days)

We offer a 7-day exchange policy only in the case of damaged or defective products. If you receive a damaged item, please notify us within 7 days of delivery with clear photos and your order details.

To be eligible for an exchange:

  • The product must be unused, in its original packaging, and include all components.
  • The customer must cover the return shipping cost.
  • If the returned item is found damaged, used, or incomplete upon inspection, the exchange will not be processed.

To request an exchange, please contact us at:
sicb.care@gmail.com

We appreciate your understanding as we strive to build a sustainable brand with handcrafted, made-to-order 3D printed products.