Last updated: 26 September 2026
Collection preview: SICB is currently showcasing products. Orders and paid downloads are not open. Product prices, specifications, delivery details and licence terms will be shown before purchases become available.
Choose carefully; we will help with genuine problems
We do not offer returns simply because you change your mind. Please check dimensions, compatibility, colour, contents and any custom requirements before ordering. This does not limit your rights under applicable consumer law.
Damaged, faulty or incorrect items
For our initial exchange process, please contact sicb.care@gmail.com within seven days of delivery with your order reference, a description of the problem and clear photos where practical. Keep the packaging and included parts if you can. This reporting window does not extinguish statutory rights, including for defects discovered later.
Contact us before sending anything back. After we provide return instructions, you arrange the return shipment and initially pay the courier charge. Pack the item securely and keep the tracking details and postage receipt. We inspect the returned item; if we confirm damage, a fault or an incorrect item attributable to SICB, we arrange an appropriate replacement and pay to send it to you. Where a repair or refund is required by applicable law, that remedy remains available. Return-shipping costs are reimbursed where required by law; this policy does not require you to waive statutory rights. Please report problems within the first seven days for this initial exchange process. Later claims are assessed where statutory rights apply, rather than automatically rejected.
Custom products and digital purchases
Custom products and delivered digital files are not eligible for a change-of-mind return. If a supplied file is corrupt, inaccessible or materially different from its description, contact us so we can resolve the issue or provide the remedy due. Purchasing a file does not guarantee a successful build on unsupported equipment or settings.
Cancellations and refund handling
Contact us as soon as possible about a cancellation. We will explain whether production, dispatch or digital delivery has started and any rights that apply. If an order cannot be supplied, we will arrange the refund due. Approved refunds go back through the original payment route where possible; we will confirm processing details, and your bank or payment provider may require additional time to post the credit.
For order or refund concerns, use the contact details below. Include your order reference but never share passwords, card security codes or OTPs.
Stuff I Create & Build (SICB)
A-018, Yuva Eka, Block B, Manipal County Road, Bangalore, Karnataka – 560068, India.
Email: sicb.care@gmail.com
Phone / WhatsApp: +91 8073877326
Monday–Saturday, 10:00 AM–6:00 PM IST. Sunday closed.